Privacy Policy of XueYaoShiJi

1. Which Company runs this site and store

This site belongs to Shaanxi Xueyaoshiji Trading Co., Ltd., the legal and trading entity behind every wholesale lot and cold store order described on these pages. Its registered and working address is No. 29, Group 1, Hougou Village, Zhengyang Subdistrict, Qinchuan New Town, Xixian New Area, Xian - 710000, China (CN). The team behind the website works under the name XueYaoShiJi, and the shop address inside the site, the contact mailbox team@xueyaoshiji.mom and the single business line +15808464073 all answer to this Company. Nothing about a fruit order or a website message happens outside this one legal roof. The Company trades in seasonal mandarins, citrus and winter pears, stores them in a cold room styled like an ice cellar, and keeps its business records in the same clear way it keeps its balance sheet.

When this policy says the Developer, it means the engineering hand of XueYaoShiJi that built and maintains the site. When it says we, us or our, it means the Company along with that developer team. One name, one address and one clear owner mean you always know who holds your message.

2. What personal data we collect

We collect only what a working enquiry needs. When you write through the enquiry form you send your name, an email address and the words of your message, and you may add your phone number if you choose to include it in the form. When you email team@xueyaoshiji.mom directly we see the address your email came from and the body of your note in the same way any mailbox would. When you reach us by phone at +15808464073 we may take a note of your name and your number so we can call you back about a lot.

We also see a light technical trail that a normal web server writes: your type of browser, the rough device family, the page you asked for and the time you asked. That traffic log helps us keep the site safe and does not name you personally. We do not collect payment card numbers on this site, because orders are agreed by quote and invoice rather than by an online checkout, and we never ask for a bank password. Keep your data narrow; so do we.

3. How we use the data we gather

Every piece of data we hold exists to answer you and to move fruit. Your name and email let us send you the quote, the pick week and the availability of a mandarin lot you asked about. Your message tells us the fruit, the tonnage and the season so we can build a correct answer rather than a guess. Your phone number, when given, lets the cold chain team call you quickly when a dock or a truck becomes available at short notice.

The traffic log lets us see that the site is up, which pages people actually read and whether any single page is slow. We use that summary to keep the ice-cellar story readable on phones and laptops. We do not use your data to build a sales profile, to rank you against other buyers or to sell you anything at a level you did not ask for. If you give us a note about the taste or grade of a crate, we may keep that note with your lot card so the next season matches your palate. Use is therefore simple: answer you, serve your order, and keep the store honest.

4. Legal basis for processing

We process personal data on grounds that are ordinary and defensible under data law. When you ask for a quote or a price list, we process your details to take steps that you requested before any contract is signed, which is a legitimate request not a trick. When we hold an active purchase order, we process data to perform that contract with you or with the company you represent. Where we send a single confirmation of an order you already placed, that service message is part of the same transaction rather than a separate marketing press.

Where we keep a traffic log to keep the site stable, we rely on the legitimate interest of running a safe public website, and our interest does not outweigh the privacy that you expect. Should we ever send seasonal news to a buyer who has not asked for it we rely on that buyer consent, and every such notice carries an easy way to stop it. We avoid stretching these grounds, because a thin legal excuse is bad for a business that sells on trust. The Company keeps its paperwork tidy for the same reason its fruit room stays cold.

5. Cookies and small files

Cookies are small files a site may place on your browser to remember a setting or a choice. This website is deliberately light. Our core pages are plain English text and CSS, so we do not need a cookie to hold your shopping cart, your theme or your login session, because there is no login and no cart on this site. On some visits the hosting layer may set a small technical cookie or a cache marker purely to help the page load faster or to keep the server honest for a moment.

We do not run third party advertising trackers, we do not shadow you across other sites and we do not ask a partner to build an audience profile from your read. If a future version of the site needs a cookie that is not strictly needed for the page to work, we will ask your consent first and tell you plainly what that cookie records. Until then, treat the store as a cookie free room, which fits the plain order of cold fruit and clean paper.

6. Privacy for children

This website sells wholesale fruit to businesses, kitchens and professional buyers. It does not aim at children, and it does not knowingly collect personal data from anyone under the age of sixteen. We will never hold a playful email form entry from a young visitor in a marketing list, because there is no such list to begin with. If a child has managed to write to the enquiry form, we ask a parent or guardian to contact us, and we will erase any such message as soon as we learn the age of the sender.

We rely on honest reporting from adults who supervise young browsers, and we keep our forms free of the sort of games, prizes or drawing contests that pull a curious child into typing their name. Should a partner ever send us a notice that a child detail reached our mailbox, the team will delete both the notice and the message at once. Children deserve a web without hidden doors, so there are none on this floor of the cellar. Privacy for children means the ask stops at the doorway.

7. Sharing with other parties

We share personal data only when a job on the cold chain truly needs a second pair of hands. A courier or freight line receives delivery details for a truck you have ordered, which means an address and the name of your receiving person. A packing partner may see the grade note behind an export carton so they set the sticker correctly. Our hosting provider sees the ordinary technical logs that keep this site running. Every one of these roles is under a duty to use the data only for the task and to protect it as we do.

We never sell personal data, we never rent an address list and we never trade your message for a favour elsewhere. Where a law or a court order forces a disclosure, we will tell you first if we are allowed to, and we will hand over no more than the order demands. Because our orders are business to business, most disclosure is simply a delivery label; nothing else leaves the storehouse unless your order commands it.

8. Cross border data transfer

Fruit crosses borders, and occasionally a record does too. If you buy from us for a market outside China, your order reference may travel with the shipment to the freight partner in the destination country, because a customs note needs a matching address. If we support a buyer in Europe or another regulated region, we will keep the transfer narrow and supported by a lawful route, so the data does not lose its protection just because it crossed a line on a map.

Our website hosting sits in a data centre that applies reasonably strong industry safeguards and access control. We do not copy your message around the world for convenience, and a record moves only when the shipment it serves moves. Should an overseas buyer ask us to name exactly which regions may hold a trace, we can give that answer because our paperwork follows the same rule we apply to a pallet: you know where it is and how it got there. That is the cross-border promise of an export packing line in miniature.

9. Security of the store records

We protect messages with the same habits we apply to a perishable crate. Access to the enquiry mailbox and the order ledger is limited to the staff and the developer who need it for the work, each under a named login that leaves a trail. Passwords are long and individual, and any device used to read a message locks itself when a hand is not near. The store website runs over an encrypted connection so a message in transit does not lie open to someone reading the wire.

Backups exist so a lost record can be recovered, and those backups are kept under the same keyed control as the live copy. We review who can open which file at least once a season, and we revoke that right the day a person leaves the team. No system is an unbreakable vault, but we lower the risk by keeping the room small: few people, few files and no great heap of data waiting to be stolen. A thin wall of fruit masks nothing, so we do not pretend that security is anything other than daily care.

10. How long we keep records

We keep records only as long as the cold chain needs them. A simple question about a price that does not become an order is best answered and then forgotten, so we delete plain enquiry notes after a reasonable window unless you ask us to remember you for the next season. An invoice and its packing record must, by civil and tax law, live for the years a Chinese trading company must hold accounts, and those files stay safely in the ledger for that required term and no longer.

A buyer who wants a standing reservation each winter may ask us to keep a short preference note, such as the tonnage and the variety they favour, and that note lasts until they tell us to drop it. When a legal holding time ends we erase the record or strip it of names so it becomes a neutral number. We do not keep names on a shelf for decoration, and we do not keep a quiet file just in case. Set dates, tidy erasure, and no secret second drawer.

11. Your rights over your data

Every visitor and every trading partner holds clear rights over the data we keep about them. You may ask for a copy of the personal data we hold on you, you may ask us to correct a name or address that has slipped, and you may ask us to erase a message or a preference note that no longer serves you. You may withdraw a consent you once gave for seasonal news at any time, and a few clicks on the stop link will end that mail without a fight. Where the law allows it you may also ask us to hand a record to you in a plain, readable form.

We answer a written rights request within the time the law sets for the region where you stand, usually within thirty days, and without a charge for a simple copy. Before we act on a request we may need to confirm that you are the person the record speaks about, so we ask for proof that matches without demanding more than the task needs. A legitimate request is granted plainly, because a business that keeps fruit fair has no reason to keep your data from you. To start, write to team@xueyaoshiji.mom with the words data request in the subject line.

12. Emails, quotes and news

Most mail we send answers an order you started. We will confirm your enquiry, send a quote, share a pick week and update you when a lot you reserved is packed. Those service messages are part of the trade you began and do not need a separate yes. Where we send something extra, such as a seasonal note that a new cold storage slot has opened, we only send it to a buyer who has clearly asked for it, and we make stopping easy. We will not add you to a news list because you once asked a single price.

Each seasonal message you agreed to will name us plainly, use only the address you gave and go no wider. If you write stop in a reply or click the halt link inside the note, we will drop you from that rotation quickly and quietly. The mailbox team@xueyaoshiji.mom stays open for both a sales ask and a stop request, because one office answers both. We would rather mail you half as often and be read than post ten times and be ignored.

13. Analytics and site activity

To keep this little storehouse readable we collect a light and anonymous sense of how it is used. The hosting logs tell us which pages get the most visits, whether a visitor comes from a search for cold storage or a note shared by a partner, and whether most readers arrive from a phone or a desk. We use this only to improve the layout, never to follow a single named person from page to page or to build a dossier on any one hand.

We look at the numbers in groups, such as how many visits the services page earned this week, and we report nothing at a level fine enough to single out an individual. Where a region demands an analytics tool that needs consent, we will switch the tool off until you say yes rather than trim your privacy to fit it. A summary count is enough for a store that sells cold fruit; it does not need to know your name to know that the mandarin page is read.

14. Links to other pages

This site carries a small number of links that point outward, such as an address map or a delivery partner web page. When you leave our site, the privacy rule of the next page governs you from that moment, not this policy. We choose partners we trust, but we cannot hold their forms or track their own cookies, and you should give your details on another site only after a glance at its own policy explains how it works.

We will not dress an outside link to look like our own store. A link that leads somewhere new will be marked by its own name so you can tell the road belongs to another house, the way a crate tag names its orchard. If a partner page changes in a way that surprises us, we may drop the link rather than silently lead you somewhere strange. Out of the cellar door you walk by your own choice and on your own reading.

15. Changes to this policy

Cold rules change slowly, and so does this policy. When we update the text we reset the effective date at the top of this page, and we will keep the newest version on this same address with the old wording replaced cleanly. A change that narrows your privacy, such as a new sharing partner or a new data holder, will be marked clearly rather than slipped into a long file where a reader might miss it. We do not quietly rewrite a promise at the end of an unrelated page.

If a change touches a trading partner who holds an open contract with us, we may send a short note naming what changed and when it begins. For everyone else, the updated page stands as the live promise from its new date onward. Because our word is part of our trade, we keep this policy short enough that anyone can reread it before each new winter order without a lawyer at the table. A policy you never read keeps nobody safe.

16. Contacting the Company

The fastest line to the person holding your record is the enquiry desk. Write to team@xueyaoshiji.mom for any question, correction or erasure request, or to raise a concern that a message of yours was not treated as this page promises. You may also phone +15808464073, though for a paper trail a written note is the better route for a formal request. A member of the XueYaoShiJi developer team and of the Company office both answer the same box, so your note meets the person who can actually act on it.

Our postal and office address, exactly as filed, is No. 29, Group 1, Hougou Village, Zhengyang Subdistrict, Qinchuan New Town, Xixian New Area, Xian - 710000, China (CN). Please give us up to thirty days to answer a nuanced question and a small number of days for an obvious one. We do not bury the mailbox behind a queue of automated voices, so a real hand reads every relevant message.

17. Governing law and the room we stand in

The Company is a Chinese trading firm, and the plain national law of China governs any dispute arising from this policy and from an order placed through this site, without regard to conflict of law rules that might point elsewhere. Both the storehouse and the website records live under the authority of the Chinese courts. If a buyer elsewhere in the world is protected by a stricter local rule, we will apply the stricter floor to that buyer rather than hide behind our home law to lower their care.

We choose this simple geographic honesty the way we choose a pick week. You should know which roof shelters you even before a dispute appears. For most visitors this clause will never be read by a judge, because most visits end in a friendly quote rather than a file of papers. Still, we name it so nobody is surprised later. The cellar door, the ledger shelf and this page all answer to the same Chinese law and the same Company seal, and that is the whole of the map.

If you hold a question that this policy has not answered, please write to team@xueyaoshiji.mom, and one of our team will give you a straight reply. You can also read the companion rules that govern how we trade by visiting the homepage and opening the Terms of Service, and you can always return from any page to the plain start of the site with a single tap.